- 112 House, 06 Road, Mohakhali DOHS, Dhaka, Bangladesh
- +880 1330-449966
The Consultants Ltd.
Last Updated: 05-07-2026
The Consultants Ltd. respects your privacy and is committed to protecting the personal information you share with us through our website, online registration form, document upload process, package selection, payment process, consultation channels, and related services.
This Privacy Policy explains how we collect, use, store, share, protect, and manage your personal information.
By using our website, submitting the registration form, uploading documents, selecting a package, checking the agreement box, making payment, or receiving consultation from us, you agree to the practices described in this Privacy Policy.
The Consultants Ltd. is a professional consultancy service provider that helps clients receive guidance and support for personal, familial, workplace, business, and legal-related matters.
For the purpose of this Privacy Policy, “The Consultants Ltd.,” “we,” “our,” or “us” refers to The Consultants Ltd. and its authorized representatives.
This Privacy Policy applies to information collected through:
This Privacy Policy does not apply to third-party websites, payment gateways, banks, mobile financial service providers, or external platforms that operate under their own privacy policies.
We may collect personal information directly from you when you fill out our registration form, upload documents, contact us, make a payment, book a consultation, submit files, communicate with our team, or use our services.
The types of information we may collect include the following.
We may collect:
Depending on the service request, we may collect:
This information is collected only where necessary to assess and provide the requested service.
Depending on the registration requirement and selected service category, we may collect uploaded documents such as:
These documents may contain sensitive personal information. We collect and use such documents only for legitimate service-related purposes.
We may collect present and permanent address details, including:
This information may be used for identity verification, service assessment, communication, documentation, and internal recordkeeping.
The registration form may collect information such as:
This information may be used to understand the client’s profile, eligibility, service category, documentation requirements, and consultation needs.
We may collect information related to the client’s requested assistance, including:
The “Assistance Required” field may contain sensitive information. Clients should provide only the information necessary to help us understand and assess the issue.
We may collect information about the selected package, including:
This information is used to process the selected package, manage service delivery, track package usage, and maintain client records.
When a client proceeds to payment, we may collect and store payment-related information such as:
The Consultants Ltd. does not intentionally store full card numbers, CVV codes, banking passwords, mobile banking PINs, or other sensitive payment authentication credentials.
Such sensitive payment information is processed by the relevant payment gateway, bank, card network, mobile financial service provider, or financial institution.
When you visit our website, we may collect limited technical information such as:
This information may be used for website functionality, security, analytics, fraud prevention, and service improvement.
Because The Consultants Ltd. provides consultation on personal, family, workplace, business, and legal matters, clients may voluntarily share sensitive information with us.
Sensitive information may include details relating to identity documents, tax documents, family matters, personal disputes, employment issues, financial concerns, business conflicts, legal documents, allegations, claims, or other private matters.
We request clients to share only the information necessary for the selected service.
By submitting sensitive information, the client consents to The Consultants Ltd. using that information for service assessment, consultation, document review, file processing, payment verification, recordkeeping, and related support.
The Consultants Ltd. may collect and use personal information for the following purposes:
We may process personal information based on one or more of the following grounds:
Before final submission and payment, the client is required to confirm that they have read and agreed to The Consultants Ltd.’s Terms of Service and Privacy Policy.
By checking the agreement box, the client gives consent for The Consultants Ltd. to collect, use, process, store, and share the submitted information as described in this Privacy Policy and as necessary to provide the selected service.
If the client does not agree, the client should not submit the form or proceed to payment.
When a client proceeds to payment, the client may be redirected to a third-party payment gateway or financial service provider.
The payment gateway may collect and process payment information according to its own terms, privacy policy, security standards, and legal obligations.
The Consultants Ltd. may receive payment confirmation information such as transaction ID, payment status, amount, date, and selected payment method.
We do not control the internal systems, approval process, security measures, refund timeline, or data handling practices of banks, card networks, mobile financial service providers, or payment gateways.
Clients should review the payment provider’s terms and privacy policy where applicable.
Our website may use cookies or similar technologies to improve functionality, remember preferences, analyze website traffic, improve security, and understand how users interact with our website.
Cookies may help us:
Clients may disable cookies through browser settings. However, some website features may not function properly if cookies are disabled.
The Consultants Ltd. does not sell clients’ personal information.
We may share information only when necessary and appropriate, including with:
We share only the information reasonably necessary for the relevant purpose.
Access to uploaded documents and sensitive client information is limited to authorized personnel, consultants, advisors, legal professionals, technical support providers, or service partners who need such access for service delivery, verification, payment confirmation, compliance, or dispute resolution.
Uploaded documents are not sold, rented, or shared for unrelated marketing purposes.
The Consultants Ltd. treats consultation-related information as confidential.
Access to client information is limited to authorized persons who need the information to assess, manage, or deliver the requested service.
However, confidentiality may be limited where disclosure is required by law, court order, regulatory authority, payment dispute, fraud prevention, safety concern, or where the client has given permission for disclosure.
The Consultants Ltd. takes reasonable administrative, technical, and organizational measures to protect personal information and uploaded documents from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
However, no online transmission, website, server, email, payment system, or digital storage method can be guaranteed to be completely secure.
Clients should upload documents carefully and only through official channels approved by The Consultants Ltd.
We retain personal information and uploaded documents only for as long as necessary for the purposes described in this Privacy Policy.
Retention may be necessary for:
Retention periods may vary depending on the type of information, selected package, nature of service, legal requirements, and operational needs.
When information is no longer required, The Consultants Ltd. may delete, anonymize, archive, or securely restrict access to it.
Subject to applicable law and verification of identity, clients may request to:
To exercise these rights, clients may contact The Consultants Ltd. using the official contact details provided in this Privacy Policy.
The Consultants Ltd. may need to retain certain information where required for legal, payment, accounting, tax, fraud-prevention, dispute-resolution, or legitimate business purposes.
Clients are responsible for ensuring that the personal information and documents they submit are accurate and up to date.
If any information is incorrect or outdated, the client should notify The Consultants Ltd. as soon as possible.
The Consultants Ltd. shall not be responsible for failed communication, service delay, incorrect assessment, payment issue, or processing error caused by inaccurate or outdated information provided by the client.
If a client provides personal information about another person, such as a parent, child, family member, business partner, employer, employee, association member, opposing party, witness, or related person, the client confirms that they have a lawful authority or reasonable basis to share that information with The Consultants Ltd.
The client agrees not to submit private, false, defamatory, unlawful, or unnecessary third-party information.
Our services are generally intended for adults.
If a person under the age of 18 requires consultation, a parent, legal guardian, or authorized adult may be required to complete the registration, provide consent, make payment, and participate in the process, depending on the nature of the service.
We do not knowingly collect personal information from minors without appropriate consent where required.
With the client’s consent or where permitted by law, The Consultants Ltd. may send service updates, educational content, consultation-related information, offers, announcements, or follow-up communication.
Clients may opt out of promotional communication at any time by contacting us or using the unsubscribe option where available.
However, The Consultants Ltd. may still send necessary service-related messages, payment confirmations, appointment updates, policy notices, or legal communications.
Our website may contain links to third-party websites, payment pages, social media platforms, payment gateways, or external resources.
The Consultants Ltd. is not responsible for the privacy practices, content, security, or terms of third-party websites or services.
Clients should review third-party privacy policies before submitting information to them.
Depending on website hosting, cloud storage, email systems, payment partners, communication platforms, consultants, or service providers used by The Consultants Ltd., client information may be processed or stored in Bangladesh or outside Bangladesh.
Where cross-border processing is necessary, The Consultants Ltd. will take reasonable steps to ensure that personal information is handled responsibly and in accordance with applicable privacy and data-protection requirements.
The Consultants Ltd. may disclose personal information if required by law, court order, government authority, regulatory body, law enforcement agency, tax authority, payment dispute process, or legal obligation.
We may also disclose information where necessary to:
If The Consultants Ltd. becomes aware of a data breach or security incident affecting client information, we will take reasonable steps to investigate, reduce harm, secure affected systems, and notify affected clients or relevant authorities where required by applicable law.
If The Consultants Ltd. is involved in a merger, acquisition, restructuring, partnership, asset transfer, or business transition, client information may be transferred as part of that transaction, subject to confidentiality and applicable legal requirements.
The Consultants Ltd. may update this Privacy Policy from time to time.
Any updated version will be posted on our website with a revised “Last Updated” date.
The client’s continued use of the website, registration form, payment system, or services after an update means the client accepts the updated Privacy Policy.
For questions, requests, concerns, corrections, deletion requests, or complaints about this Privacy Policy or how we handle personal information, please contact:
The Consultants Ltd.
Address: House 112, Road 06, Mohakhali DOHS, Dhaka, Bangladesh
Email: [Insert Email Address]
Phone: +880 1330-449955, +880 1330-449966, +880 1330-449977
Website: theconsultantsltd.com
